Our goal is to ensure your complete satisfaction. While we strive to provide the best possible shopping experience, we may need to make adjustments to our return, exchange, and cancellation policies to improve customer satisfaction and operational efficiency.
Returns:
All sales are final. We do not accept returns.
Refund Policy
We strive to ensure customer satisfaction. However, due to the nature of our products and to maintain fairness for all customers, we have a strict no-refund policy.
In case of any issues with your order, such as a damaged or defective product, please contact our customer support within 3 days of delivery. We will investigate the issue and, if applicable, offer a replacement or store credit at our discretion.
In rare cases of genuine errors on our part, we may initiate a refund. Please note that this is a discretionary process and will be evaluated on a case-by-case basis.
Please note that shipping charges for returns and exchanges are the responsibility of the customer.
We reserve the right to modify or adjust our refund policy at any time.
Please note that products purchased on sale or using a coupon code are not eligible for returns or exchanges.
Exchanges:
Exchanges are allowed within 3 days of delivery for a different size or color, subject to availability.
A fee of Rs. 250 will be charged for the exchange to cover shipping and handling costs.
Products purchased on sale or using a coupon code are not eligible for exchange.
We reserve the right to modify or adjust the exchange policy at our discretion to improve customer satisfaction.
Cancellations:
Orders can be canceled before they are shipped.
Once an order is shipped, it cannot be canceled.
If a product is found to be defective, please provide a video of the unboxing process. We will review the video and determine the appropriate course of action, which may include a replacement or refund.
Please note that shipping charges for returns and exchanges are the responsibility of the customer.